


to allow them to interactively browse through a list of products. Rich Cards and Carousels - Brands can build rich experiences by sending Cards or Carousels to the consumer, e.g.Quick replies - Quick replies are presented as a custom keyboard on the Viber app and allow consumers to quickly select a predefined answer.The welcome message can contain a custom keyboard and will be shown as part of the conversation once the consumer sends a message. Welcome Message - Brands can configure a welcome message that is shown to consumers once they follow a brand's Viber account.Image, Video and File Sharing - Image, Video and File Sharing will empower consumers to share images, videos or files with agents and vice versa to explain complex issues or requests quicker and more accurately.Set up is easy and allows your agents to create ongoing connections with valuable customers right away to onboard Viber to your account, please contact your LivePerson account team. The Conversational Cloud is now seamlessly integrated into Viber messenger, offering your brand the opportunity to tap into the millions of consumers connecting on it.
